Refund Policy

Effective date: June 30, 2026

CivicWatch (“CivicWatch,” “we,” “us,” or “our”) wants you to be satisfied with your subscription. This policy describes when refunds are available and how to request one.

1. 7-Day Refund Window

If you are a new Pro subscriber and are not satisfied, you may request a full refund within 7 days of your initial purchase. No reason is required. Email us at support@civicwatch.app within 7 days of your first charge and we will issue a full refund.

2. After the 7-Day Window

After the 7-day window has passed, subscription fees are non-refundable. There are no prorated refunds for partial months. If you cancel your subscription, your Pro access continues until the end of the current billing period, after which it will not renew.

3. Cancellations

You may cancel your Pro subscription at any time from your account settings. Cancellations take effect at the end of the current billing period — you will not be charged again, and you will retain Pro access through the period you have already paid for.

4. Contact

Questions about this policy or your subscription? support@civicwatch.app